The use of mobile phones has continued to rise more than the use of desktops and there is a prediction that in the coming years, majority of those people, who access facebook, twitter and other social sites, will do so through their mobile phones. Many small businesses in London have taken the advantage being provided by mobile technology to create a social impact on their customers. This is one of the factors that have led business in London to thrive. This social business has specifically specialized in delivering soft outcomes and output and at the same time they have to embrace the opportunity presented by mobile technology. They have done so through the following ways;
Creating a Mobile App
Small business has taken the advantage of mobile technology and they have created apps for their businesses. These apps have enabled great engagement between customers and retailers. Customers are able to see what is in stock and what is on offer through the app.
Businesses have created social platforms like a group on LinkedIn, a list on twitter and even a Facebook page. This has been successful through the use of apps that mobile technology has created and in so doing, social impact id delivered.
A large percent of adult population normally have their mobile phones 24/7. Social businesses in London took the advantage and started carrying out communication campaigns regarding certain even. This resulted into a high level of engagement whereby 90% of the population got the information and they were able to respond through their mobile phones.
The use of Mobile Currency
This can be well understood if you can read about the M-Pesa service that is being used in Kenya. This is a money transfer service being used in Kenya to make payments, transferring cash from one person to another and they do banking through the use of mobile phones. If your business can come up with such a measure then definitely there will be a social impact.
Many social businesses have utilized fully the mobile technology whereby their websites have responsive design. There are different versions of websites where one can access them through the use of iPhone, android phone, tablet and even a desktop.
These are the ways that small businesses have used to create a social impact to the people and they have continued to thrive and enhanced firm relationship. Mobile technology is one of the easiest since it has been simplified so that it can be accessed through a mobile handset. If you have business enterprise and you are looking for ways on how you can create a social impact to the community, the ways stated above are the best you can use.
A business that has got social interaction with customers will always grow. Information they say is power, and with power comes the ability to impact the society. You need to get informed about these different strategies, so that you can try them today. You'll definitely come up with a review of positive results.